The easiest and cheapest way to cancel your booking and request a refund is to log into My Account and request the cancellation there. With some ferry companies we’ll be able to confirm your cancellation and refund straight away, but if we can’t, we’ll do our best to have it confirmed within 48 hours.
Are Brittany Ferries member of ABTA? We are a Member of ABTA, membership number Y6117.
Consequently, Are Brittany Ferries taking foot passengers? Brittany Ferries has confirmed that foot passengers and cyclists will not be able to travel on its ferries this summer due to anti-coronavirus measures it has had to introduce.
Is Brittany Ferries office open? Opening times: 09:00-18:00 (Mon-Fri) and 09:00-13:00 (Sat-Sun).
FAQ
Are Brittany Ferries vouchers transferable?
The voucher can only be used by the named beneficiary, it is not transferable and may not be converted into cash under any circumstances. The voucher is valid until the date shown above and may be used as whole or part payment for any ferry crossing or Brittany Ferries’ inclusive holiday.
What happens if your ferry is Cancelled? “If a ferry is cancelled because of adverse weather conditions, customers are offered to travel on the next crossing. If they choose an alternative, the amount of the unused fare can be refunded or credited for their next trip.
Are direct ferries members of ABTA? Please note that we are unable to assist you with any complaints or issues regarding either Direct Ferries Ltd or Aferry Ltd. Neither company is a Member of ABTA, additionally as they are only a booking agent the Maritime Passenger Rights as detailed below do not apply to them.
Can I claim compensation for delayed ferry? Ferry delay compensation. You’re entitled to compensation of 25% of the ticket price for the affected part of your journey, if you’re delayed for at least: one hour for a journey of up to four hours. two hours for a journey of between four and eight hours.
Can I travel as a foot passenger to France?
To travel as a foot passenger to France you must ensure you passport reflects the below criteria: Must be valid for at least 3 months after the day you plan to leave (check the ‘expiry date’)
Can I drive through France to Spain coronavirus? Land borders are open. The Spanish government has implemented health requirements for those travelling overland from France into Spain by road or rail. See Entry requirements for details. The French government has implemented additional entry requirements for those travelling to and transiting through France.
Who owns Brittany Ferries?
Brittany Ferries
| MV Pont-Aven departing from Portsmouth | |
|---|---|
| Key people | Jean-Marc Roué Christophe Mathieu Frédéric Pouget Corinne Vintner |
| Revenue | €444.2 million (2018) |
| Total assets | €444.2 million (2018) |
| Owner | BAI Bretagne Angleterre Irlande S.A. |
How many ships do Brittany Ferries have? Brittany Ferries offer the widest choice of cross-Channel ferry routes to France and northern Spain. We have a fleet of 9 spacious and comfortable cruise ferries and also operate a high-speed ferry service to France during the summer months.
How long is the ferry from Portsmouth to Santander?
The Portsmouth to Santander ferry route connects England with Spain. Currently there is just the 1 ferry company operating this ferry service, Brittany Ferries. The crossing operates up to 2 times each week with sailing durations from around 23 hours 30 minutes.
Can I use Tesco vouchers on Brittany Ferries?
As mentioned by gatwickchap, you can use Avios to pay for Brittany Ferry crossings which is what we did last year on the Plymouth Roscoff crossing. But in addition to that, you can convert Tesco vouchers to Avios, so in a roundabout way, you can use Tesco vouchers to sail with Brittany Ferries.
How late can I change my Brittany Ferries booking? Excluding a pre-arranged late arrival, we can accept no change to your arrival date at your pre-booked holiday accommodation or request for an alternative property within 42 days of your original confirmed arrival date, as this will be treated as a cancellation.
Do you need passport for ferry? Passports and Identification. Ireland / Britain routes: Irish Ferries recommends all passengers bring a passport with them. Irish and British citizens do not strictly require a passport to travel between the two countries, but some form of (photo) identification is however required.
Are the Calais to Dover ferries running?
The P&O Ferries service runs up to 11 times daily, while the Irish Ferries service runs up to 4 times daily and the DFDS Seaways service runs up to 10 times daily. The distance between the French port of Calais and Dover port is approximately 30 miles, making is possible to see the coastline on a clear day.
Can you stay in car on ferry Stena? For safety reasons passengers are not permitted to remain in their vehicle when the ferry is at sea. Prior to departure the vehicle deck is secured by our crew and access to the deck is not permitted during the crossing.
What’s the difference between ATOL and ABTA?
What is the difference between ABTA and ATOL? ATOL (Air Travel Organiser’s Licensing) sits alongside ABTA but is specifically designed to cover people who fly. Whereas ABTA covers rail, road, or sea travel holidays. Many ABTA tour operators also provide bonds to the Civil Aviation Authority under the ATOL scheme.
Is Vueling ABTA protected? Vueling is a Spanish airline so nothing to do with the CAA. If you book a Vueling flight via an agent you may get Atol cover.
Why is ABTA important?
ABTA’s purpose is to support and promote a thriving and sustainable travel and tourism industry, within which we help our Members to build successful businesses. As the UK’s leading travel association, we help our Members grow strong businesses through better regulation, fairer taxation and financial protection.
How do I make a complaint to Brittany Ferries? Contact us by phone
Call us on 021 427 7801 .
What happens if Calmac ferry Cancelled?
If your sailing is cancelled or delayed for reasons other than weather, and as a result you need overnight accommodation, we will reimburse the cost in line with the following parameters: You will need to arrange and pay for your own accommodation.
Can ferries sail in strong winds? Engine speeds have been reduced and ships will not sail if winds are higher than 20 knots constant or gusting at 25 knots. Wightlink has acknowledged that this will result in more cancellations and disruption for customers during high winds, but they say safety must take priority.
