Send a direct message (DM) to @AVA_AirAsia on Twitter if you still have questions. This is the only quick way to contact a real person at AirAsia Customer Service.
Additionally, How do I talk to Ava on AirAsia? You can chat with AVA directly on +60 11-3516 5078 in Whatsapp or alternatively by visiting support.airasia.com. Available 24/7. Guests just have to say “hi” to get started.
Who is Airpaz? Established in 2011, Airpaz is an online travel agent headquartered in Jakarta, Indonesia. The company provides and online booking service to consumers, offering a platform to manage flight bookings and purchase air services.
Subsequently, How do I refund my AirAsia ticket? To receive the refund, visit support.airasia.com and open the “Chat with AVA” contact channel. Once the chat is open, write “Refund”, select “My flight is cancelled by AirAsia” and follow the instructions on the chat. Alternatively, you can contact us through any of the listed channels in support.airasia.com.
FAQ
How do I contact AirAsia via WhatsApp?
- Open WhatsApp.
- Go to the Chats tab.
- Tap New chat > New contact.
- Save the number +60 11-3516 5078 as your contact.
- Start chatting with AVA with a simple “Hi”, keywords, or questions that are short and simple.
What is AirAsia Allstar? Allstar is a term that describes AirAsia’s employees or new recruits, Allan explains the reason they call their employees Allstar is because they want them to feel much more special and unique working in AirAsia because each of them plays a unique role in the company.
Is Airpaz a travel agency? Airpaz is an online travel agent. The Company provides a variety of information, pricing, availability, and service reservation of tickets for popular and exotic destinations around the world.
How do I get an Airpaz code? You can find your booking code in the email confirmation that we sent to you. Airpaz provide 2 booking codes in your email, They are Airpaz code and airline booking code.
How do I check my Airpaz flight status?
To check your booking status, please manage your booking, please follow the steps below :
- Open our website www.airpaz.com.
- Choose « Orders » menu.
- Input your Airpaz code and email.
- Click Search.
- Find your latest Booking Status in Order Details.
Do I get my money back if I cancel a flight? You are entitled to a refund for your canceled flight — even if the airline says you aren’t. And this may be possible when an airline makes a significant adjustment to its schedule as well.
How long it takes for AirAsia refund?
You will get a refund confirmation email within 48 hours and it will be reflected in your bank account 7-14 working days. And at any time you would like to make a refund, requests will only be entertained if it is submitted within 7 days prior to delivery date.
Can I get a refund when I cancel my flight? Cancelled Flight – A consumer is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the consumer chooses not to travel.
How do I contact AirAsia Philippines by phone?
Guests should visit support.airasia.com and speak to AVA for 24/7 assistance. Guests may also reach AirAsia Philippines’ emergency hotline at (02)8722-2742. Guests are also advised that changes to travel plans may be made with AirAsia even after the community quarantine period.
What happens if AirAsia cancels my flight?
Q : Can I request for a refund if my flight is rescheduled / cancelled? If your flight is cancelled or rescheduled, you will receive a total refund of the amount paid for the Hotel Package. To receive the refund, visit support.airasia.com and open the “Chat with AVA” contact channel.
How can I change my flight date AirAsia? Change flight successful!
- Click on My Bookings.
- BIG Member login.
- Select flight to change.
- Click on Edit Icon then select flights.
- Choose new flight date.
- Select new flight.
- Check your add-ons.
- Pay any fare difference.
How do I get a refund from AirAsia? To receive the refund, visit support.airasia.com and open the “Chat with AVA” contact channel. Once the chat is open, write “Refund”, select “My flight is cancelled by AirAsia” and follow the instructions on the chat. Alternatively, you can contact us through any of the listed channels in support.airasia.com.
How do I book Airpaz?
How to Book
- Visit Airpaz.com, or access the Airpaz application (Android/iOS) on your gadget.
- Fill in the flight details in the flight search box.
- Choose your perfect flight.
- Fill in the contact detail and passenger information on the booking page.
- Process your payment through the selected payment method.
How do I check in airasia? airasia Super App
- Launch the airasia Super App and enter your booking details to check in.
- Select guest(s) to check in.
- Tick the COVID-19 Declaration box to proceed.
- You will be issued an e-Boarding Pass and a QR code to print bag tags from our contactless kiosks at the airport (available in selected airports).
How do I book a flight?
Q. How do I make a flight booking on Yatra.com?
- Get on the Flights landing page.
- Select whether one-way, return or multi-city journey.
- Further on, enter the starting and onward destinations, the date of your journey, number of passengers and preferred class of travel, and search flights.
How do I redeem an Airpaz code? Visit our website, Login and click on ‘Order’, then input with your Airpaz code. Click on ‘Search’ Choose the option ‘Change flight’ and follow the steps.
How do I change my passenger data on Airpaz?
How do I correct my traveler data?
- Visit Our website and click on ‘Orders’ then insert with your Airpaz code and your email address (the one you used to make your booking).
- Click on ‘Search’
- Choose the option ‘Change Traveler Data and follow the steps.
How do I check in Air Asia? airasia Super App
- Launch the airasia Super App and enter your booking details to check in.
- Select guest(s) to check in.
- Tick the COVID-19 Declaration box to proceed.
- You will be issued an e-Boarding Pass and a QR code to print bag tags from our contactless kiosks at the airport (available in selected airports).
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