Email: customerservices@addisonlee.com
For any complaint, regarding the service provided, a person employed or a vehicle operated by Addison Lee, please send all details to the address noted on the attached Complaints form. Please be as specific as possible and include as much detail as possible.
Are Addison Lee reliable? Addison Lee is a trusted business class ground transport service, and with our dedicated fleet of courier cars, motorcycles, and vans, our British courier service is one of the most reliable. Sit back, relax, and enjoy the ride with Addison Lee. We are always at your service.
Then, Can you cancel an Addison Lee? You can cancel a booking on our website or mobile app by clicking on your upcoming journey and selecting ‘cancel’ or follow the link on your booking confirmation email and this will allow you to cancel the booking.
How do I email Addison Lee? For more information, please contact your Account Management team or call our At Your Service customer contact centre on 020 7387 8888. Alternatively, you can Email us at hello@addisonlee.com.
FAQ
Can you track Addison Lee?
You can track your driver on our mobile app or from the link in the SMS message sent to you when your driver is on their way.
How much do Addison Lee drivers make? EARN ON AVERAGE £1,000 PER WEEK
Our Driver Deal offers unbeatable value, with average weekly driver earnings of £1,000 (before vehicle hire). You have never had a better chance to earn in a private hire driver job.
Is Addison Lee a fixed price? We’ve made your choice easy
We offer you a Pre-Book option for all your journey planning needs. It doesn’t stop there. With Fixed Fares your price is guaranteed! No matter the route taken, no matter the duration.
Is Addison Lee more expensive than Uber? Fares on Addison Lee appear to be consistently over 50% more expensive than Uber X, with the exception of when there’s a surge on Uber.
Does Addison Lee pick up food?
AL REQUEST allows people to get access to everyday items, such as groceries and flowers, and even get a head start on their Christmas shopping, through a simple click and collect service.
What is a PCO license? The PCO Licence, also known as the Private Hire Driver Licence, allows you to work as a minicab driver or chauffer, including working as an Uber driver. The PCO licence is valid for 3 years and is issued by the PCO (Public Carriage Office), who are part of Transport for London (TfL).
What cars do Addison Lee use?
The Sharan – which will sit alongside the Ford Galaxy and the Mercedes E and S class as part of the Addison Lee Group fleet – will be introduced over the next three months, and will be used for the company’s Select service, which has traditionally been fulfilled by the Galaxy.
How much do PCO drivers earn in London? Car company Splend estimates that in London weekly earnings can range from £250-£800 depending on how many hours you work. It says monthly pay before expenses can be up to £2,400. Separate research suggests drivers in Birmingham earn around £36,400 a year, while drivers in Manchester can earn up to £39,600.
Does Addison Lee have WIFI?
TRAVEL IN STYLE ACROSS THE GLOBE
4G Wi-Fi and phone chargers as standard for many of our services.
Does Addison Lee charge VAT?
5.8 Unless otherwise expressly provided in these Terms, all amounts referred to in these Terms are exclusive of value added tax (“VAT”) or other applicable sales tax which, where chargeable by Addison Lee, shall be payable by the Customer at the rate and in the manner prescribed by Applicable Law.
Do Addison Lee take bikes? But just what is it exactly? CycleCab allows cyclists across London to stow their bicycles in the back of their Addison Lee, perfect for when the weather turns torrential or simply when it’s been a tough day at the office. All of our iconic black Ford Galaxy’s will provide the CycleCab service.
Are dogs allowed in Addison Lee? How to select Pet Friendly Car on the Addison Lee App. The service is suitable for dogs, cats, and other typical household pets. Please be advised that if you’re travelling with a lizard, uncaged bird, a monkey, or any other exotic or less common pet, your driver will have right of refusal!
Who owns Addison Lee?
John Patrick Griffin (born 1 August 1942) is a British businessman. He is the founder of Addison Lee cab and courier company.
Is Addison Lee still in business? LONDON, 20 February 2020 — Addison Lee Group (“Addison Lee” or “the Group”), the world’s largest managed ground transportation service provider, confirms today that it will be entering into new long-term funding arrangements with a consortium of investors, led by Cheyne Capital (“Cheyne”) and Liam Griffin, to support …
How much is a Uber license?
Under the new plans, the cost of a five-year operating licence will be based on the size of the operator’s fleet. This will mean the charges on a five-year licence will range from about £2,000 for operators with 10 cars or less, up to £2.9m for those with more than 10,000 vehicles.
Can I get a PCO licence with 6 points? Taxi drivers and penalty points: an overview
For ordinary UK drivers, if you accumulate 12 or more penalty points within a three-year period, you can be disqualified from driving. If you’ve qualified to drive in the last two years the rules are tougher, and you’ll lose your licence with six points or more.
What cars can get PCO?
PCO cars are Uber-ready four-door cars and minivans. In other words, they meet all TfL requirements for personal transport, and have a valid Private Hire Vehicle Licence. The PHV licence is the same as the PCO licence, but for your car—it’s proof that TfL has approved the car for private hire use.
Do Addison Lee cars have screens? With safety screens across its entire fleet of PHV and taxis, this makes Addison Lee’s multi service platform, the safest option for COVID secure travel in and around the city.
How much Uber eats pay UK?
Our research indicates that UberEats delivery workers can earn between £7-£14 per hour in the UK. So, it’s safe to say that it’s one of the more competitive delivery driver apps out there. With the average rates in mind, a seven-hour working day could amount to £13,000 to £24,000 per year.
Do Uber drivers actually make money? How Much Do Uber Drivers Actually Make? Uber’s pay structure factors in several variables: base fares, tips and other incentives. Calculating a realistic average is difficult. However, according to recent studies, most Uber drivers earn about $8 to $12 per hour.
Do Uber drivers pay tax UK?
Uber and Ubereats drivers in the UK are self employed and therefore must be registered as self employed and pay tax at the end of the tax year. This is because Uber does not withhold taxes from the income you earn as a driver, which is why you require an accountant to submit a tax return to HMRC.
Does Addison Lee still exist? LONDON, 20 February 2020 — Addison Lee Group (“Addison Lee” or “the Group”), the world’s largest managed ground transportation service provider, confirms today that it will be entering into new long-term funding arrangements with a consortium of investors, led by Cheyne Capital (“Cheyne”) and Liam Griffin, to support …
What kind of cars do Addison Lee use? The Sharan – which will sit alongside the Ford Galaxy and the Mercedes E and S class as part of the Addison Lee Group fleet – will be introduced over the next three months, and will be used for the company’s Select service, which has traditionally been fulfilled by the Galaxy.
