If your flight has been delayed or cancelled or you were denied boarding, you might be entitled to compensation if the cause was easyJet’s responsibility.
How do I claim money back from easyJet? You can request the voucher yourself via Manage Bookings. Request a refund. You can get a refund for the full value of your booking. Refunds will be paid to the account you made the booking with.
Consequently, What does EU261 cover? EC Regulation 261/2001 is an EU regulation. It protects passengers who’ve suffered a flight delay, cancellation or been denied boarding due to overbooking. Under this legislation, if your flight’s eligible, an airline can pay up to $700 in compensation.
How do I claim my easyJet voucher? The voucher can be used on easyJet.com or the easyJet mobile app using the same easyJet account as the original booking. The voucher code must be entered on the payment page prior to completion of the booking.
FAQ
How long does it take to get compensation from easyJet?
Our team are currently processing refund requests within 7 days, and this may take a few days to show as available in your account, depending on your bank. You will receive a confirmation email to let you know we have received your refund request.
Who is entitled to compensation easyJet? If you were are flying to or from the UK, you have 6 years to claim your EasyJet refund and compensation. The only exemption is Scottland — if you were flying to or from a Scottish airport, you have 5 years to submit your claim.
Will easyJet give me a refund? Cancelling your easyJet flight
If you cancel within 24 hours of booking, we will give you a full refund minus the Cancellation Fee (as listed in Fees and Charges). If you cancel more than 24 hours after booking, we will not refund any of your fare.
Can I claim for easyJet data breach? You can claim compensation for the data protection breach of easyJet if: you received an email from easyJet between April and July 2020 informing you that you were affected by the hack. your personal information was compromised by the incident.
How much compensation do you get for Cancelled flights?
U.S. flights: maximum compensation by type of delay
| New flight arrival time | Compensation (% of ticket price) | Maximum payout |
|---|---|---|
| Between 1 and 2 hours after original arrival (1 to 4 hours for international) | 200% | $675 |
| More than 2 hours after original arrival (more than 4 hours for international) | 400% | $1,350 |
• 11 oct. 2021
How do I contact easyJet customer service? If you still need to call one of our Customer Service Team will be able to help you.
…
View local telephone numbers.
| Country | Telephone |
|---|---|
| United Kingdom | Call +44 (0) 330 5515151 Mon-Sun: 07:00-22:00 (local time) |
Will easyJet give me a voucher?
We realise you may not be ready to decide on your next easyJet trip quite yet. That’s why we’re offering you a flight voucher for the full value of your ticket. The voucher is valid for 12 months from the date of issue and gives you the flexibility to book travel anywhere on our network when you’re ready to fly.
Can I get a flight refund? If you are booking a ticket for travel within, from, or to the United States, U.S. Department of Transportation (DOT) regulations state that you are entitled to a full refund on non-refundable tickets within 24 hours of booking as long as your flight is at least 7 days away—with no cancellation fee.
Can I cancel easyJet flight voucher?
Can I cancel my EasyJet flight and get a voucher? The passengers can cancel their bookings and get an EasyJet voucher. It will be sent to the original account holder’s account. It will be valid for 12 months from the date of issuance.
Can you get compensation for data breach?
The GDPR gives you a right to claim compensation from an organisation if you have suffered damage as a result of it breaking data protection law. This includes both “material damage” (e.g. you have lost money) or “non-material damage” (e.g. you have suffered distress).
What should I do in a data breach? Data Breach: Five Things to Do After Your Information Has Been…
- Stay Alert. If you have been part of a data breach, the breached company may send you a notice. …
- Initiate a Fraud Alert. …
- Monitor Your Financial Accounts. …
- Monitor Your Credit Reports. …
- Freeze or Lock Your Credit File.
When did the EasyJet data breach happen? EasyJet remains tight-lipped about what happened in 2020 but said in a statement that this was a « highly sophisticated cyber-attack. » The breach affected customers who booked EasyJet flights between October 17, 2019, and March 4, 2020.
Are you entitled to a refund if your flight is Cancelled?
Cancelled Flight – A consumer is entitled to a refund if the airline cancelled a flight, regardless of the reason, and the consumer chooses not to travel.
What are you entitled to when your flight is Cancelled? The US Department of Transportation says you are entitled to a refund of your ticket cost because of a cancellation or « significant delay » and you choose not to travel. This is the policy regardless of the reason the airlines cancels or delays the flight.
Can I get money if my flight is Cancelled?
If your flight gets cancelled by the airline, you are entitled to receive either a full ticket refund or a new flight. If the flight is cancelled after you have already arrived at the airport, you are also entitled to care.
How much does it cost to call EasyJet? Check-in online >
| Calling from | Number starts with | Cost to call |
|---|---|---|
| 0800 | Freephone service. Some mobile operators may charge. | |
| 0843 | Between 1p and 13p per minute from landlines . Mobile charges may be higher. | |
| Rest of World | +44 | Standard international rates. |
Can I cancel EasyJet flight voucher?
Can I cancel my EasyJet flight and get a voucher? The passengers can cancel their bookings and get an EasyJet voucher. It will be sent to the original account holder’s account. It will be valid for 12 months from the date of issuance.
How do I email EasyJet customer service? View contact us form
However if you still want to email us with a complaint, please use customer.support@easyJet.com.
How do I find my EasyJet voucher password?
We called the EasyJet customer service (all numbers here > https://www.easyjet.com/de/hilfe/kontakt). We had to give the original booking number and received a code. The password seems (!) to be formed of the name initials of the person that booked the flight plus the original flight date + 1 day in reverse order.
Why can’t I use my EasyJet voucher online? The website states: The voucher can only be used on easyJet.com using the same easyJet account as the original booking. Not available on the mobile app. The voucher code must be entered on the payment page prior to completion of the booking.
How do I know if my ticket is refundable?
Check the dates till you are eligible for a full refund. If still, one is unsure regarding the refundable amount the then he/she can contact the airline’s customer services which are usually available 24/7 to clear their customer’s doubt.
Can you refund plane tickets Australia? The major Australian airlines may offer credit vouchers or rebookings – but with conditions. Qantas will give you a refund for cancelled flights, if you ask for one.
How do I get my money back from a travel company? It’s usually best to ask for a refund instead – you should contact the company you booked with and ask. They should give you a refund if they cancelled your travel. If you’re thinking of accepting a voucher, check the terms and conditions, including: when the voucher expires.
